From Mail: Wonderful in diagnosing and explaining the problem
Dear Dr. Savage,
I just wanted to take a moment to send you this quick note to say thank you so very much. I was at the Hyatt Regency on August 19th and encountered a problem with my eye. After speaking with the hotel front desk, they contacted you and you in turn contacted me. You asked me to come to your office. After arriving there you were so wonderful and quickly diagnosed the fact that I had an eye infection. (I cannot remember the name of it but you were funny when you said it sounded like something to eat.)
You were wonderful in diagnosing and explaining the problem and providing me with the necessary medication that I needed.
Because of you my husband and I were able to continue on with our Northern California tour. Without you we could not have done so.
As I told you, I would have liked to have tucked you into my pocket and brought you back to New Hampshire so that you could be our physician.
You were wonderful and I just wanted to say thank you again for all your help. We so appreciated you and we wish you the very best in the future.
PS. Your assistant in the office was super to deal with and we also want to recognize her.