Attentiveness, empathy and support…a thank you note.
Hello Dr. Savage, Michelle and Aurora,
Its Natasha, I was in to your offices last week. I wanted to thank all of you for your attentiveness, empathy and support through a what turned out to be a scary process!
Aurora, you were wonderful on the phone and secured me an appointment at 11:15 with Dr. Savage. Michelle thank you for taking care of me before Dr. Savage came into the examining room.
Dr. Savage, thank you for your swift and accurate diagnosis of acute appendicitis, calling ahead to CPMC ED and giving the doctors there a heads up. I ended up having the surgery Wednesday evening and back to work on Thursday, and back home Saturday night. THANK YOU…this could have had a different ending had you not urged me to go to CPMC.
Thank you all for doing what you do, making a difference in people’s lives!